Not resolved

On 10/04/12 I ordered 2 Infrared Heaters on, a deal of the day site. $85 each, for around $196 total, with tax and shipping.

The first one arrived on 10/19. It was not the model they advertised. The second one finally arrived on 11/01, and was damaged. It is the right model, but does not work.

The only way to contact them is via a contact form on their website. I received a reply and their position is that their "supplier" made the error and is responsible for rectifying the situation. Of course they gave me no way to contact them and only reply that they have not heard back from them yet.

I finally protested the charge on my credit card. Stay away from this place!

Monetary Loss: $195.

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